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Hotel ServicesReimagined
One app for all your guests’ needs
Trusted by over 20 innovators and industry leaders
Start as you
mean to go on
The Loft app is your first chance to set a great first impression. Our app offers hotels and resorts the ability to customise their guests’ experience by providing one digital place to order room service, talk with staff, control their lights and TV, lock their doors and much more. All from their own device.
- Room Service
- Concierge
- Local Spots
Integrating with your hotel's GRMS, Loft provides guests digital room service that lets them browse menus and place orders directly from their phones reducing staff time spent on the phone.
1Room Service
Integrating with your hotel's GRMS, Loft provides guests digital room service that lets them browse menus and place orders directly from their phones reducing staff time spent on the phone.
The JourneyStarts Here
Get Started
Drive Revenue
Hotel management software built to help you deliver great guest experiences and drive real results.
Get Started
- +0%room service conversions
- $0kpipeline generated
- 0xincreased response speed
Ultimate Control
Get Started
- Worldwide Coverage
- PMS integration
- Multilingual support
- Push notifications
- Free platform support
- Custom theming
- Custom payment gateways
- Smart room controls
4.8
26 Reviews
Loft has provided us with modern coverage of every aspect of our guest experience. They're amazed with the ability to handle everything from their own device, and allows our staff to be just a click away. Loft has helped us deliver the best guest experience possible.
Aadil Brar
General Manager of The Aldrids
We integrated Loft into our hotel and witnessed remarkable results. Guest communication became effortless, operations more efficient, and overall satisfaction soared. Even smartphone novices find the app easy to navigate. Loft has truly revolutionized our guest experience.
Megan Franklin
Manager of The Boulevard
Loft integration led to a 60% decrease in concierge calls, resulting in a remarkable 70% reduction in hotel desk waiting time. Operations improved, guest communication became seamless, and overall satisfaction soared.
Matthew Millington
Chief Concierge of Fovero Group
We have Loft at all of our locations, and it has allowed us to be more efficient in order-taking and guest checkouts. The integration process was swift and hassle-free, and we were up and running within 48 hours.
Jasmine Lawson
CTO of Fovero Group
Pricing
Basic
For single boutique hotels
- Up to 20 individual users
- Up to 100 content blocks
- Room service ordering
- Concierge Chat
- Smart room controls
- Platform support
- Multilingual support
$0
/ month
+ One-time $499 setup
Pro
Coming Soon
For multi location hotel groups
Everything in our basic plan plus....
- Unlimited individual users
- Unlimited content blocks
- Custom theming
- API access
- PMS & GRMS integration
- 24/7 Support
- Custom payment gateways
$0
/ month
+ One-time $499 setup
Frequently Asked Questions
Hotel ServicesReimagined
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